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Shipping Info:
Orders ship within 1-2 days. Almost all orders will
ship the same day if we receive the order by 5PM
Eastern Standard Time. Right now we are shipping all
orders UPS Ground with
FREE FREIGHT
except where noted. Please call us for overnight or
2 day shipping needs so that we can get you the best
rate.
Handling Charge:
All orders are
subject to a single handling fee of $11.95 per
order.
Our Satisfaction Guarantee
We guarantee
absolute satisfaction - 100% of the time.
Everything listed on our site is in brand-new
condition, and comes with the full manufacturers
warranty. For most items we offer a 15 day return
policy. Please note that on returns, we cannot
reimburse shipping and handling charges, and we do
need to charge a 15% restocking fee. On products
that have "Free Shipping", we will need to deduct
our actual shipping charges from your return credit.
Items that cannot be returned are noted
non-returnable in the Product Description.
Standard
Return Policy:
You may return your purchase for any reason within
15 days of receipt for an exchange or a refund of
the purchase price excluding shipping and handling
costs, and a 15% restocking fee. Some of our
products are offered with free shipping. Please be
aware that if you return one of these products our
actual outbound shipping costs will be deducted from
your return refund. If a product arrives damaged, or
we made an error, and it cannot be remedied with
replacement parts we will pay to return the item to
us and send a replacement to you. If you decide you
do not want parts or a replacement, the item can be
returned under our standard return policy.
All returned products must be in original condition
and packaging; otherwise, additional charges may be
applied. Unfortunately, we cannot take returns of
products that have been assembled or modified. There
are also no returns on electrical components.
Additionally, certain products cannot be returned
because neither we nor our suppliers can take them
back. If you have any questions about whether a
product can be returned, please call us.
Product Arrives
Damaged:
Our products are well packaged to withstand damage
during shipping. If an item looks damaged or parts
are missing, please notify us. If your order is
shipping by Truck Freight please note the important
instructions below.
If Shipped via Truck Freight
Even if the package appears only slightly damaged,
write "Package Damaged" when you sign for delivery.
This is VERY important.
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If the package looks significantly damaged, you
may refuse delivery of the package. The damaged
package will be returned to us and we will send
you a new one. If you refuse delivery, please
notify us so that we can expect the return
shipment.
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If you have already accepted the package and
find that parts are missing or damaged, please
contact us right away and we will ship you the
replacement parts free of charge. Speed matters
since most carriers only let us file freight
claims within 48 hours of delivery. If we cannot
replace the parts, we will have the carrier pick
up the package and we will send you a
replacement. All returned products should be in
the original packaging.
Our goal is to make buying online easy, safe and
efficient!!
Text, Pricing &
Photography
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Errors in typographical content, pricing and
photography are subject to correction and may
change without notice.
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